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HERE ARE THE BASICS

" Over the course of 12 years building my remodeling business I had to figure everything out on my own. Starting with zero clients in a new city trying to keep a roof over my daughter and I. Building up a referral base over the course of 12 years but losing some of those valued clients as my rates kept going up. Hiring employees and subcontractors, and firing employees and subcontractors. Dealing with the ROC when I had no idea how the process works. Finally, 12 years later I realized that all of that could have been so much easier if I had the right system and the right team from the start. "

David C. - Founder of the Zen Home Service Network

FORTUNATELY THAT SYSTEM EXISTS NOW

• FACT: Every client, regardless of what they paid, expects the job they hired you for to be done right. What sets you apart is the experience the client has from start to finish with your company, and that's where the Zen Home Experience makes ALL the difference. Premium profits require a premium, novel experience. It's incredibly difficult to provide consistently incredible experiences without a team dedicated to that part of your business.

• FACT: Scaling your company requires more than warm bodies. Hiring and firing employees is one of the most time consuming and difficult jobs you do. Doing the work is the easy part, putting together a great team is the hardest thing small business owners do. One of the biggest hurdles is having the office support needed so that you can focus on the people in the field. Sure finding a decent secretary to answer the phones isn't super difficult, but what about operations and sales? Do you have the time to work 60 to 80 hours a week in the field and then come back to the office and work another 40 hours doing bids, paperwork, scheduling, etc? Unless you scale quickly enough you'll get caught in a never ending cycle of 100 hour weeks and you'll burn out. When you become a member of the Zen Home Service Network we take on a large portion of that operational work so that you can focus on your team and on providing an exceptional Zen Home experience to every client.

• FACT: The ROC is not on your side. You will run into difficult clients if you stay in the service industry long enough, and those clients can cause you an unbelievable amount of frustration. The Zen Home experience makes unhappy clients almost a thing of the past, but sometimes things still go wrong. It's in these situations that you need a team of industry leaders to back you up and smooth things out. We leverage the entire Zen Pro Network to make sure every client is a raving fan and the ROC doesn't get involved. Having this level of backup and support is truly a game changer for your business and your peace of mind.